Visiting Sales Suites and Show Homes
Our sales suites and show homes are open in accordance with current Government guidance. We are delighted to welcome you; however we would like to take this opportunity to remind you that the health and safety of our customers and employees is of paramount importance to us. For this reason, we have put in place some special measures that we would like you to be aware of before you visit us:
Arranging a Visit - book now!
Visits are available by appointment only to allow us to ensure that our sales suites and show homes do not become congested. Appointments are booking up fast, so please call the sales advisor on the development of your choice to book an appointment in advance or use the booking function on the development pages of our website. Opening hours and days may vary between developments, so please check ahead of making plans and follow latest guidance in relation to possible travel restrictions. Please note that visits are limited to 2 people per household for the time being, unless otherwise agreed with us. If you would prefer not to visit us or are unable to do so as a result of travel restrictions, we are very happy to arrange a telephone or video conference call or provide a virtual viewing.
Arriving at site
Please wait in your vehicle or at a safe distance outside the sales suite until the sales advisor signals for you to enter, especially if another appointment is in progress. Upon entry, the sales advisor may request to take your temperature. Please kindly observe and respect social distancing signage and floor markings and the safe zone surrounding the sales advisor’s desk. A Perspex desk screen has been installed for additional protection.
Hygiene
Please use the hygiene station at the entrance/exit to the sales suite and use the hand sanitiser provided. PPE (gloves/masks/overshoes) will be provided in a sealed bag if required.
Cleaning
For your peace of mind, an enhanced cleaning regime is in place throughout all our sales suites and show homes. This includes frequent deep cleans by our cleaning specialists and in addition our sales advisors have allowed time between each appointment to wipe down all touch points with anti-bacterial solution.
Show Homes
Regrettably we are unable to accompany you into the show home, however we can answer any questions you may have before or after your tour. When entering the show home, please remove your shoes at the front door or wear the over shoes provided in your PPE pack. When leaving the show home, please place any used PPE in the bag provided, seal it and place it in the foot pedal bin inside the sales suite.
Facilities
Unfortunately, we are unable to provide access to toilet facilities or provide refreshments at this time.
Brochures
For your health and safety all brochures and marketing material will be provided to you digitally by email or alternatively they can be downloaded on the development pages of our website.
Viewing Plans
For your comfort, we have put in place TV screens in all our sales suites so that we can take you through plans whilst observing social distancing requirements and to minimise the requirement to physically handle plans.
Digitalisation
If you are reserving a property, we will complete all the paperwork digitally and send it to you by email for digital signature and return.
Not feeling well?
Please delay your visit if you are in self-isolation or quarantine and please do not visit the sales suite if you are unwell or have any of the following symptoms:
- Fever
- Cough
- Loss or altered sense of taste/smell
Anyone displaying symptoms will be asked to re-arrange their visit to a later date or will be offered a virtual meeting.
Thank You
Thank you in advance for your understanding. If you have any queries in relation to making an appointment or visiting us on site, please do not hesitate to contact the development sales advisor who will be pleased to talk you through any aspect of your visit.
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